During these unprecedented times, customers need a way to get a rental vehicle without face-to-face interaction with an HLE agent. This is largely due to the social distancing imposed to prevent further spread of COVID-19. Hertz is fast tracking a fully digital, self-service experience that brings competitive advantage and financial benefit, and delivers value to customers by establishing a new level of convenience — pick up a rental car 24 hours a day near your home or business. It also allows Hertz to expand its location footprint, without adding brick and mortar locations.

Prototype